Privacy Policy
Last updated: June 2026
Who we are
Chroma Pals is a small, independent shop, operated by IGA OÜ. This policy explains what information we collect when you shop with us and how we use it.
What we collect
- Name, email, shipping address, and order details — needed to fulfill your order.
- Payment information — processed directly and securely by our payment provider (Stripe and/or Revolut). We never see or store your full card details.
- Basic site usage data (e.g. pages visited) for analytics purposes.
How we use it
Solely to process and ship your order, respond to support requests, and improve the shop. We do not sell your personal data to third parties.
Your rights (GDPR)
If you're located in the EU, you have rights under GDPR to access, correct, or request deletion of your personal data at any time. Contact us at [email protected] to make a request.
Data retention
We keep order information as long as needed for legal, accounting, and customer support purposes, then delete or anonymize it.
Contact
Questions about this policy? Email [email protected].
This is a starting privacy policy draft. As the shop grows, we recommend a legal review to ensure full GDPR compliance for your specific setup (e.g. analytics tools, hosting location, payment processors used).